Question 1

Do you offer 24/7 emergency plumbing service?

Accepted Answer

Yes. Thompson Plumbing Services is available 24/7 for emergency plumbing calls. Whether it's a burst pipe, flooding, or no hot water, we respond quickly to get your plumbing back in working order.

Question 2

How much does a plumbing service call cost?

Accepted Answer

We provide free estimates with upfront pricing before any work begins. No hidden fees—you'll know the exact cost of repairs before we start. Our transparent pricing approach ensures you can make informed decisions.

Question 3

Are your plumbers licensed and insured?

Accepted Answer

Absolutely. All Thompson Plumbing Services technicians are fully licensed, insured, and background-checked. You can trust that you're working with qualified, vetted professionals.

Question 4

What plumbing services do you offer?

Accepted Answer

We offer comprehensive plumbing services including drain cleaning, water heater repair and installation, sewer line work, leak detection, bathroom and kitchen plumbing, garbage disposal service, sump pump repair, pipe repair, toilet repair, faucet installation, and gas line work.

Question 5

How fast can you respond to an emergency?

Accepted Answer

We pride ourselves on fast emergency response. Our goal is to arrive at your Oswego home quickly to assess and repair urgent plumbing issues before they cause further damage.

Question 6

Do you service garbage disposals and sump pumps?

Accepted Answer

Yes. We repair and install garbage disposals and sump pumps. Proper maintenance keeps these systems working reliably and prevents costly problems.

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